Is your flight is late again?

With UnionTAX & LAW your refund compensation claim is quite simple. Simply supply the details of your flight and we'll take care of your refund. Easy, fast and reliable.

Compensation for flight delays

Indemnification in accordance with the European Airline Passenger Rights Ordinance

Since 2004, a regulation which covers the entire European Union entitles passengers to financial compensation if a flight is unduly delayed.

If you arrive at your destination more than three hours late, you are automatically entitled to the compensation set by the European Union.

The application can be somewhat complicated for private citizens; it is therefore recommended that you find a reliable Partner to assist you – with UnionTAX & LAW you can access your money quickly, without any complications. 

When am I entitled to compensation?

All flight delays of over three hours are refundable, in principle, if  the start-off or destination airport is located in the European Union, or if the airline has its headquarters in the EU.

Flight Delay > 3h

You have a claim for compensation if your flight arrives more than three hours late at your destination airport.

Flight Cancellation

You are entitled to compensation due to flight delays. According to an EU regulation promulgated in 2004, every passenger in Europe has the right to financial compensation if a flight is delayed for more than 3 hours.

Over-booking of Flights

You have a claim for compensation if you were unable to board the flight you booked because of overbooking.

Connection Delay

You have a claim for compensation if you did not reach a booked connecting flight and as a result, arrived at your destination airport more than three hours later than scheduled.

What is my compensation amount?

Your refund amount is regulated clearly by the binding EU-regulation:

up to 1.500 km

€ * 250,00

1.500 km – 3.500 km

€ * 400,00

more than 3.500 km

€ * 600,00

* We will request up to 600.00 € indemnification on your behalf (minus our professional fee).

How do I get my hands on my com­pensation?

1

With UnionTAX your refund compensation claim is quite simple. Simply supply the details of your flight and we'll take care of your refund. Easy, fast and reliable.

2

Your refund claim increases depending on how far you've flown and can amount up to 600,00 € compensation.

3

We 'll take on your case and ensure the best possible result

4

The compensation will be transferred and paid within 30 days*.

* UnionTAX & LAW will work with a litigation financier for passenger compensation, upon request. If you do not have legal protection insurance and are afraid of litigation risk, litigation financiers are a good alternative to litigating your claim in court.

Depending on the risk rating of your case and on the airline, a commission of 20-25% (plus VAT) of the amount in dispute is charged for assuming the litigation risk. In return for this commission, we also guarantee that you will receive your compensation within 30 days of the date that we take on your case! We consider this to be more advantageous to our clients and would be happy to advise you in this regard.

Details & facts relating to delayed flights

Approximately 6.600 flights

in 2017 were delayed for more than three hours

€ 410 million

of this potential com­pen­sation is not claimed, every year

Around 85 %

of the affected passengers were not totally informed of their rights

Only about 5 %

the affected passengers actually claim their refund

Contact

Do you have any questions?

Our experienced experts will help you with your request – and of course in your local language. Just call us free of charge or send us an e-mail.

UnionTAX Servicecenter